Gambling at 111bat is intended to be an enjoyable, voluntary activity. We provide every player with the tools, information, and support they need to stay in control — before, during, and after each session. Your wellbeing comes first, always.
At 111bat, responsible gaming is not a checkbox — it is a fundamental part of how we operate. Bangladesh has a vibrant and passionate player community, and we take seriously the trust that players from Dhaka, Chittagong, Sylhet, Khulna, and every corner of the country place in our platform. That trust carries a genuine obligation on our part to ensure that the 111bat experience stays fun, controlled, and safe for every individual who plays with us.
Gambling should always be one form of entertainment among many — never a way to generate income, escape problems, or recover financial losses. When it starts to feel like something more urgent than that, it is time to pause and use the tools we have built specifically for that moment. Every 111bat player has free, immediate access to deposit caps, cooling-off periods, and full self-exclusion — with no waiting periods and no questions asked.
Our support team is available around the clock, every day of the year including Eid and public holidays, to assist any player who feels that their gambling behaviour may be causing harm to themselves or to people they care about. Reaching out takes courage; we respond with care and without judgment.
Gambling becomes problematic when it stops being recreational and starts affecting your finances, relationships, or mental health. Be honest with yourself if you recognise any of the following signs:
If two or more of the above describe your recent experience, we strongly encourage you to use 111bat's responsible gaming tools immediately and to contact our support team at [email protected].
Six pillars underpin every responsible gaming decision we make at 111bat. These are not aspirational statements — they are active features and policies that every player can access right now.
No player under the age of 18 may open an account or place a bet on 111bat under any circumstances. Age verification is conducted at registration and again at the point of first withdrawal. Accounts where underage use is suspected are frozen immediately pending investigation. We actively support parental controls and urge guardians to keep account credentials confidential.
Every 111bat player can set a daily, weekly, or monthly deposit cap directly from their account settings. Once a limit is active, it cannot be raised for a minimum cooling-off period of 24 hours for daily limits and 7 days for weekly or monthly limits. Reducing a limit takes effect immediately. This ensures that a momentary impulse cannot bypass a limit you have deliberately chosen to set.
Players may set a maximum session duration from their account preferences. When the timer expires, 111bat will display a clear on-screen notification and, if no action is taken, log the session out automatically. Time limits help prevent the kind of extended uninterrupted play that is most commonly associated with loss of perspective and impulsive wagering decisions.
A cooling-off period allows you to temporarily suspend your 111bat account for a set duration — from 24 hours up to 6 weeks — without permanently closing it. During this period you cannot log in, deposit, or place bets. All pending withdrawals will still be processed. Cooling-off periods are ideal if you feel you need a short break but are not ready to commit to full self-exclusion.
Self-exclusion is a longer-term suspension of your 111bat account, available for periods of 6 months, 1 year, 2 years, or permanently. During self-exclusion, your account is deactivated, all marketing communications are stopped, and you will not be able to re-register using the same identity details. To request self-exclusion, contact [email protected] with the subject line "Self-Exclusion Request".
Our responsible gaming support team is available every hour of every day including Eid, Victory Day, Independence Day, and all public holidays in Bangladesh. If you feel gambling is causing you or your family harm, contact us at [email protected] and a trained team member will respond promptly, confidentially, and without judgment. No problem is too small to raise with us.
Every tool described below is available to all registered 111bat players at no cost and with no waiting period. You do not need to explain or justify your decision to use any of them.
Go to Account Settings → Responsible Gaming → Deposit Limits. Choose daily (e.g., ৳500), weekly (e.g., ৳2,000), or monthly (e.g., ৳6,000) caps. The system enforces the limit instantly and will decline any deposit that would exceed it. You can lower the cap immediately; raising it requires a mandatory review period.
Under Responsible Gaming settings, choose a maximum session length — from 30 minutes to 4 hours. A gentle notification appears at the halfway point. When your limit is reached, an alert prompts you to either end the session or acknowledge the time and continue consciously. Automatic logout follows if no response is detected within two minutes.
Email [email protected] with the subject "Cooling-Off Request" and your preferred duration (1 day, 3 days, 7 days, 2 weeks, or 6 weeks). Our team will confirm and activate the cooling-off period within one hour of receiving your request, any time of day or night. Any active session will be terminated at the moment of activation.
Email [email protected] with the subject "Self-Exclusion Request". State your preferred duration: 6 months, 1 year, 2 years, or permanent. The exclusion is applied within one hour. Your account cannot be reactivated before the chosen period ends — not even at your own request — to protect you from impulsive reversal. Pending withdrawals are not affected.
Important — Cooling-Off vs. Self-Exclusion: A cooling-off period is a short, reversible break of up to 6 weeks and is appropriate if you simply want to step back and reset. Self-exclusion is a serious, longer-term commitment designed for players who recognise a genuine problem. Both are valid choices and both are treated with equal respect by our team. If you are unsure which is right for your situation, contact [email protected] and our team will walk you through the options without any pressure.
Read the questions below honestly. If you find yourself answering "yes" to three or more, we encourage you to reach out to our support team or activate one of the responsible gaming tools on your 111bat account immediately.
What to do next: This checklist is not a clinical diagnosis — it is a prompt for honest self-reflection. If your answers concern you, the most important step is simply to act now rather than later. Contact our support team at [email protected] to discuss your options, or use your account's Responsible Gaming settings to activate a deposit limit, cooling-off period, or self-exclusion immediately.
The 111bat platform is strictly for adults aged 18 and above. We apply multi-stage age checks at registration, at the point of first withdrawal, and whenever our monitoring systems flag behaviour inconsistent with adult play patterns. Any account found to be operated by or on behalf of a minor is closed immediately, all balances are frozen pending investigation, and the matter is treated with the highest level of seriousness.
If you are a parent or guardian and you believe a child in your household may have accessed or registered on 111bat, please contact [email protected] immediately with the subject line "Underage Concern". Our team will act on the report within one hour, around the clock, including weekends and public holidays such as Eid and Durga Puja.
We also strongly advise all adults in shared households to keep their 111bat login credentials private and to log out of their account after every session. Never save your password on a device that is accessible to children or teenagers.
Strict 18+ policy enforced at every account touchpoint, with no exceptions.
Never share your username or password with anyone, including family members.
Activate parental control software on shared devices to block access to gambling sites.
End every 111bat session with a full logout, especially on shared or family devices.
Seeking help for a gambling problem is a sign of strength, not weakness. The 111bat team is one source of support, but we also encourage players to speak with people they trust and to reach out to mental health and counselling resources available in Bangladesh.
Email our dedicated responsible gaming team at [email protected] with the subject line "Responsible Gaming Help". A trained team member will respond within one hour and can immediately activate any account restriction you request, including cooling-off and self-exclusion. All communications are strictly confidential.
Sometimes the most effective first step is an honest conversation with a family member, close friend, or religious leader whose judgment you respect. People who care about you want to help. You do not need to manage this privately — reaching out to your support network in Dhaka, Chittagong, Sylhet, or wherever you are located is always a valid and courageous choice.
Gambling should be treated as paid entertainment, similar to a cinema ticket or a meal out — money spent in exchange for an experience, with no expectation of financial return. The house always holds a mathematical edge over time. No strategy, system, or betting pattern can overcome this edge in the long run. Play only with money you can genuinely afford to lose, set a firm budget before you start, and stop when that budget is reached — regardless of how a session is going.
When you play within your means and on your own terms, gaming is genuinely enjoyable. Explore 111bat's full casino, cricket betting, and slot library — and remember, our support team is always one email away if you need us.