111bat Privacy
Policy

1. Introduction

111bat ("we", "us", "our", or "the Platform") operates the online betting and casino platform accessible at 111bat.biz. This Privacy Policy explains how 111bat collects, uses, stores, discloses, and otherwise processes personal information relating to players and visitors ("you" or "the Player") who access or use the Platform.

By creating an account, making a deposit, placing a bet, or otherwise using any part of the 111bat platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with any provision of this Policy, please discontinue your use of the Platform and contact [email protected] to request account closure.

2. Data We Collect

111bat collects personal data through several channels. The categories of data we collect, and the context in which they are collected, are described in the table below.

We do not knowingly collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information, except where expressly required by applicable law or by a responsible gaming intervention process initiated at your request.

3. How We Use Your Data

111bat processes your personal data only for clearly defined, legitimate purposes. We do not use your data in any manner that is incompatible with the purposes for which it was originally collected. The primary purposes for which your data is used are:

• Account Management: Creating, maintaining, and closing your 111bat player account; verifying your identity and age; processing your login and session activity.
• Payment Processing: Facilitating deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods; reconciling transaction records; investigating disputed or failed transactions.
• Fraud Prevention & Security: Detecting and preventing unauthorised account access, duplicate account registration, bonus abuse, money laundering, and other prohibited conduct as defined in our Terms & Conditions.
• Responsible Gaming: Monitoring player behaviour patterns to identify indicators of problem gambling; enforcing deposit limits, cooling-off periods, and self-exclusion orders applied by or on behalf of a player.
• Customer Support: Responding to enquiries, resolving disputes, and providing technical assistance.
• Platform Improvement: Analysing aggregated, anonymised usage data to improve platform performance, game selection, and user experience.
• Marketing Communications: Sending promotional offers, bonus notifications, and platform updates to players who have opted in to receive such communications. You may withdraw this consent at any time.
• Legal & Regulatory Compliance: Retaining records as required by applicable law; responding to lawful requests from regulatory or law enforcement authorities.

4. Legal Basis for Processing

111bat processes your personal data on the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing that is necessary to perform the contract between you and 111bat — including account management, payment processing, and bet settlement — is carried out on the basis of contractual necessity.
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and anonymised analytics is carried out on the basis of 111bat's legitimate interests, provided those interests are not overridden by your fundamental rights.
• Consent: Processing for marketing communications and optional personalisation features is carried out on the basis of your freely given, specific, and withdrawable consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.
• Legal Obligation: Processing that is required to comply with applicable laws — including record-keeping, identity verification, and responding to lawful regulatory requests — is carried out on the basis of legal obligation.

5. Data Sharing

111bat does not sell, rent, or otherwise transfer your personal data to unaffiliated third parties for their own commercial purposes. Your data may be shared in the following limited and controlled circumstances:

• Payment Service Providers: bKash, Nagad, Rocket, Upay, and other payment partners receive the minimum data necessary to process your deposits and withdrawals. These providers are bound by their own data protection obligations.
• Game Content Providers: Third-party game studios such as Pragmatic Play, Evolution Gaming, Microgaming, Spribe, and Ezugi may receive anonymised session identifiers necessary to deliver and authenticate their game content. They do not receive your name, contact details, or payment data.
• Identity Verification Services: Where required for KYC compliance, your identity documents may be shared with certified verification service providers operating under strict confidentiality agreements.
• Technology & Infrastructure Partners: Hosting providers, cloud infrastructure operators, and security service providers who process data on our behalf under data processing agreements that mandate appropriate technical and organisational safeguards.
• Legal & Regulatory Authorities: Where required by law, court order, or regulatory demand, 111bat may disclose personal data to relevant authorities. We will notify affected players where we are legally permitted to do so.

6. Cookies & Tracking Technologies

111bat uses cookies and similar tracking technologies to operate essential platform functions, remember your preferences, analyse usage patterns, and — where you have consented — deliver relevant promotional content. The types of cookies we use are described below:

• Strictly Necessary Cookies: Required for the platform to function. They manage your login session, maintain your account security state, and enable core features such as the bet slip and deposit flow. These cookies cannot be disabled without breaking platform functionality.
• Functional Cookies: Store your preferences such as language settings, notification preferences, and last-visited game category. Disabling these cookies will not prevent you from using the platform but may reduce convenience.
• Analytical Cookies: Used to collect aggregated, anonymised data on how players navigate the platform — for example, which pages are most visited, where players drop off during the deposit flow, and which game categories generate the most engagement. This data is used exclusively to improve the 111bat platform.
• Marketing Cookies: Used only where you have provided explicit consent, to track the effectiveness of promotional campaigns and personalise bonus offers. You may withdraw consent for marketing cookies at any time via your account communication preferences.

Most web browsers allow you to control cookies through their settings. Blocking all cookies will impair your ability to use the 111bat platform, particularly functions that require an authenticated session.

7. Data Retention

111bat retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account registration data and identity verification documents are retained for a minimum of five (5) years from the date of account closure, to satisfy our record-keeping obligations.
• Transaction records — including deposit history, withdrawal history, and bet history — are retained for a minimum of five (5) years from the date of each transaction.
• Customer support communications are retained for two (2) years from the date of the last interaction in the relevant support thread.
• Marketing consent records are retained for the duration of your account plus one (1) year, to maintain an auditable record of consent and withdrawal.
• Technical log data (IP logs, session logs) is retained for a maximum of twelve (12) months unless a specific security incident requires longer retention.

Where personal data is no longer required for any legitimate purpose and no legal obligation compels its retention, 111bat will securely delete or anonymise it within thirty (30) days of that determination.

8. Your Rights

As a data subject, you have the following rights with respect to the personal data that 111bat holds about you. To exercise any of these rights, please contact [email protected] with a clear description of your request. We will acknowledge all requests within two (2) business days and provide a substantive response within fifteen (15) business days.

• Right of Access: You may request a copy of all personal data we hold about you, together with information about the purposes for which it is processed and the categories of recipients with whom it has been shared.
• Right to Rectification: You may request that we correct any inaccurate or incomplete personal data. For certain data fields (such as name and date of birth), we may require documentary evidence before making a correction.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to our legal retention obligations.
• Right to Restriction: You may request that we restrict processing of your data while a dispute about its accuracy or the lawfulness of its processing is being resolved.
• Right to Portability: Where processing is based on your consent or on contractual necessity, you may request that we provide your data in a structured, machine-readable format.
• Right to Object: You may object to processing carried out on the basis of legitimate interests, including profiling for marketing purposes. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

9. Children's Privacy

The 111bat platform is strictly intended for adults aged 18 years and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been submitted by or on behalf of a person under 18, we will take immediate steps to delete that data, close the associated account, and return any deposited funds to the originating payment method.

Parents and guardians who have reason to believe that a minor in their care has registered an account or provided personal data to 111bat are encouraged to contact us immediately at [email protected]. We will treat all such reports with urgency and strict confidentiality.

10. Data Security

111bat implements a layered approach to data security, combining technical controls, procedural safeguards, and staff training to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Key security measures in place include:

• End-to-end 256-bit SSL/TLS encryption for all data transmitted between player devices and our servers.
• Encrypted storage of personal data and payment records at rest, using industry-standard encryption algorithms.
• Role-based access controls ensuring that only authorised personnel with a demonstrable operational need can access personal data.
• Regular security audits and vulnerability assessments of platform infrastructure.
• Multi-factor authentication requirements for all internal systems that process personal data.
• Incident response procedures that ensure prompt detection, containment, and notification in the event of a data security incident affecting player data.

While we maintain robust security measures, no online platform can guarantee absolute security against all conceivable threats. Players are encouraged to use strong, unique passwords for their 111bat accounts and to enable any available account security features. If you suspect a security incident involving your account, contact [email protected] immediately.

11. Third-Party Links

The 111bat platform may reference or display content from third-party game providers, payment partners, and sports data feeds. These third-party services operate under their own privacy policies and data practices, for which 111bat accepts no responsibility. We encourage you to review the privacy policy of any third-party service you interact with through our platform.

111bat does not control and is not responsible for the privacy practices of third-party game studios such as Pragmatic Play, Evolution Gaming, or Spribe, even where their game content is embedded within the 111bat platform interface. Those studios process only the minimum technical identifiers required to authenticate and deliver their games to you.

12. Policy Amendments

111bat reserves the right to update or amend this Privacy Policy at any time to reflect changes in platform operations, applicable law, or data processing practices. When material changes are made, we will notify registered players via the contact details held on their account at least seven (7) days before the revised Policy takes effect, except where an immediate change is required for legal or security reasons.

The effective date at the top of this page will be updated whenever a revision is published. Your continued use of the 111bat platform following the effective date of an amendment constitutes your acceptance of the revised Privacy Policy. If you do not accept the revised Policy, you must discontinue your use of the platform and contact us to arrange account closure and final withdrawal.

13. Contact & Data Requests

For all privacy-related enquiries, data subject requests, consent withdrawals, or concerns about how 111bat handles your personal data, please contact our support team using the details below. We are committed to responding to all privacy-related correspondence promptly and with the seriousness it deserves.

• Email: [email protected] (plain text — not a clickable link)
• Subject Line: Please use the subject line "Privacy Request – [your username]" to ensure your message is routed to the correct team without delay.
• Response Time: Acknowledgement within two (2) business days; substantive response within fifteen (15) business days of identity verification.
• Support Hours: 24 hours a day, 7 days a week, 365 days a year.